GigaBrain is a digital product. Your license key is generated and emailed to you immediately after purchase, so all sales are final and we do not offer refunds once a key has been issued.
Please review what GigaBrain does on our website and reach out with any questions before purchasing. We're happy to help you decide if it's the right fit.
If your key doesn't arrive or you have trouble installing or activating GigaBrain, we want to fix it. Email gigabrain@backboneservices.co and we'll help you get up and running or re-issue your key. A "no refunds" policy doesn't mean "no support" — we stand behind the product.
If you believe you were charged in error or see a duplicate charge, contact us first at gigabrain@backboneservices.co — we respond quickly and will correct genuine billing mistakes.